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Accessibility Statement

The service

This is the online shop of Beauty Luxury, where you can browse products, request a quotation, and place an order.

Applicable requirements

The service is provided by Beauty Luxury S.r.l. and is an e-commerce service. It is subject to the accessibility requirements of Annex I, Sections III and IV, point (f), of Directive (EU) 2019/882, transposed into Italian law by Legislative Decree No. 82 of 27 May 2022. The sections below describe how the service meets those requirements.

How the site works

Every page can be used with a keyboard alone. The first link on each page skips to the main content. The element you are on is always outlined, and menus, drawers, and dialogues return you to the control that opened them when they close.

Display settings, linked at the top of every page and in the footer, change text size, text spacing, link underlining, and contrast; your choice is stored only in your browser.

Accessibility features

Perceivable

  • Contrast (minimum): Where text sits on a solid background, it stands out clearly enough to be read with reduced vision, at the levelWCAGrequires. Where text sits on a photograph, the high-contrast and plain views in the display settings give it a solid background.
  • Resize text: Text can be resized up to 200 per cent without loss of content or functionality.
  • Text spacing: Line, word, and letter spacing can be increased without loss of content or functionality.
  • Images and colour: Images that carry meaning have a text alternative, and colour is never the only way information is given.

Operable

Every function can be reached and used with a keyboard, focus follows the reading order and stays visible, nothing flashes, and moving content can be paused.

Understandable

Every page declares its language, navigation and controls stay consistent from page to page, and form fields have visible labels with errors described in words.

Robust

Interactive components expose their name, role, and state to assistive technologies.

Buying and paying

Account creation, sign-in, quotation requests, checkout, and payment meet the points above.

Product information

Where a manufacturer provides accessibility information about a product, we publish it on the product page.

Customer support

Customer service provides information about the accessibility of the service and its compatibility with assistive technologies by telephone (+39 0541 648566), by email (info@beauty-luxury.com), andby chat.

Privacy

We do not use tracking techniques that could infer a user's disability.

How conformity is maintained

We test the site againstWCAG2.1 Level AA, using clause 9 ofEN 301 549V3.2.1. We run automated checks whenever templates, components, stylesheets, or checkout change, and review the site manually at regular intervals.

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About us

Since 2009 we have been transforming spaces into wellness experiences

From Rimini, an Italian vision dedicated to relaxation and living well.

Our story

An Italian vision with an international outlook

Beauty Luxury was founded in Rimini in 2009 from the vision of founders Fabio Massimo Pari and Alex Bersani, with the aim of redefining the way wellness is experienced in private, professional and hospitality settings. From the outset, the company adopted a direct, innovative and customer-focused model that brings together consultancy, technology, commercial organisation and support. Over time, Beauty Luxury has expanded its range, strengthened its presence in Italy and entered new international markets, becoming a point of reference for those seeking to create advanced and distinctive wellness environments. Today we offer a complete ecosystem of indoor and outdoor solutions, supporting private clients, professionals and hospitality businesses at every stage of the project, from the initial choice through to after-sales support.

Beauty Luxury BL-6B Turkish bath with amber chromotherapy

Our mission

Transforming every space into a wellness experience

We believe wellness should be easy to choose, to design and to enjoy. That is why we support every client in defining the solution best suited to their space, to how it will be used and to the style of the setting. From hot tubs to swim spas, from saunas to Turkish baths and outdoor solutions, we select products that bring together comfort, technology and design. Our aim is to create spaces dedicated to relaxation, to sharing and to self-care, offering a complete experience from the initial consultation through to after-sales support.

Hot tub in a hotel with a hillside view

Much more than a product

Why choose us


Specialist consultancy

Every project begins with listening. We assess the space available, how it will be used and the features you are looking for, to help you identify the most suitable solution.

A wide range

Hot tubs, swim spas, saunas, Turkish baths and outdoor solutions, available in a range of sizes, configurations, finishes and equipment.

One point of contact

We stay with you from the first consultation to the configuration of the product, through to arranging the order and delivery, in a direct and coordinated relationship.

Support and spare parts

Our support continues after the purchase. We coordinate technical assistance and the availability of spare parts directly, to remain a point of reference over time.

Our growth

A journey told through numbers


17+Years of experience
70000+Customers and contacts reached
4Continents reached

Our approach

From the first idea to your wellness space


Listening

We start from your needs. We assess the space available, the number of users, how it will be used and the features you want for your wellness environment.

Planning

We compare models, sizes, configurations and equipment to identify the solution that best matches your space, your style and the way you want to experience it.

Coordination

We define the details of the order, provide the information needed to prepare for installation and coordinate the logistics arranged for delivery.

Support

The relationship continues after the purchase. We coordinate technical support, the handling of requests and the availability of spare parts.

Our values

The principles that guide every decision we make


Practical innovation

We use technology to simplify consultancy, product configuration, order management and support. For us, innovating means delivering real benefits.

Constant listening

Every client has different needs. That is why we build a direct and transparent relationship, founded on listening and on understanding what is genuinely required.

Continuous improvement

The experience gained in the field and the dialogue with clients and partners help us to improve our products, services and processes on an ongoing basis.

The value of people

The growth of Beauty Luxury comes from the skills, the responsibility and the commitment of the people who contribute to the project every day.

The people behind Beauty Luxury

Different skills, one shared direction

Behind every consultation, every order and every support request is a team of professionals with commercial, technical, digital, administrative and logistics expertise. Coordinated work across the different departments allows us to manage every stage with precision, with continuity and with a shared vision of the experience we want to offer.

The Beauty Luxury team

Quality and support

Support that continues over time


Compliance

We select products that comply with the applicable regulations and come with the required documentation.

Coordinated management

Every order is followed through defined procedures, from configuration to preparing the information needed for delivery.

After-sales support

We coordinate technical assistance, the handling of requests and the availability of spare parts, to stay with you after the purchase as well.

Start your project

Transform your space into a wellness experience

Every space, every need and every project is different. Tell us how you imagine your wellness experience, and we will help you turn it into a concrete solution.

If you do not embrace challenges, there can be no change.

Fabio Massimo Pari — CEO