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Accessibility Statement

The service

This is the online shop of Beauty Luxury, where you can browse products, request a quotation, and place an order.

Applicable requirements

The service is provided by Beauty Luxury S.r.l. and is an e-commerce service. It is subject to the accessibility requirements of Annex I, Sections III and IV, point (f), of Directive (EU) 2019/882, transposed into Italian law by Legislative Decree No. 82 of 27 May 2022. The sections below describe how the service meets those requirements.

How the site works

Every page can be used with a keyboard alone. The first link on each page skips to the main content. The element you are on is always outlined, and menus, drawers, and dialogues return you to the control that opened them when they close.

Display settings, linked at the top of every page and in the footer, change text size, text spacing, link underlining, and contrast; your choice is stored only in your browser.

Accessibility features

Perceivable

  • Contrast (minimum): Where text sits on a solid background, it stands out clearly enough to be read with reduced vision, at the levelWCAGrequires. Where text sits on a photograph, the high-contrast and plain views in the display settings give it a solid background.
  • Resize text: Text can be resized up to 200 per cent without loss of content or functionality.
  • Text spacing: Line, word, and letter spacing can be increased without loss of content or functionality.
  • Images and colour: Images that carry meaning have a text alternative, and colour is never the only way information is given.

Operable

Every function can be reached and used with a keyboard, focus follows the reading order and stays visible, nothing flashes, and moving content can be paused.

Understandable

Every page declares its language, navigation and controls stay consistent from page to page, and form fields have visible labels with errors described in words.

Robust

Interactive components expose their name, role, and state to assistive technologies.

Buying and paying

Account creation, sign-in, quotation requests, checkout, and payment meet the points above.

Product information

Where a manufacturer provides accessibility information about a product, we publish it on the product page.

Customer support

Customer service provides information about the accessibility of the service and its compatibility with assistive technologies by telephone (+39 0541 648566), by email (info@beauty-luxury.com), andby chat.

Privacy

We do not use tracking techniques that could infer a user's disability.

How conformity is maintained

We test the site againstWCAG2.1 Level AA, using clause 9 ofEN 301 549V3.2.1. We run automated checks whenever templates, components, stylesheets, or checkout change, and review the site manually at regular intervals.

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Hot tub spare parts

Hot tub spare parts

18 productsfrom € 145

Original spare parts for Beauty Luxury hot tubs

This page brings together the 18 replaceable components for the hot tubs in the range: Balboa Systems® control boxes and panels, pumps, heaters, filters, jets and plumbing components. These are original spare parts, the same ones fitted in production: compatibility is guaranteed on the reference model and requires no adaptation.

Identifying the part before ordering

On a hot tub most faults concentrate on three components: control box, heater and pump. Each carries a code printed on the body or on the label. For Balboa electronics this is typically a combination such as BP2100, BP2500 or BP6013. That code is the only reliable reference: two tubs of the same size may carry different control boxes depending on the year of production. Photographing the label before ordering avoids the error almost every time.

When to replace and when to have it checked

A filter, an LED lamp or a jet can be replaced without special tools. A control box or a heater instead requires a technician: these are live components wired into the tub's electrical system, and improper replacement voids the warranty as well as being dangerous. If the symptom is unclear, for example the tub does not heat, the panel does not respond or the pump is noisy, a diagnosis before buying the part is worthwhile: the faulty component is often not the one it appears to be.

Frequently asked questions about hot tub spare parts

How do I identify the control box fitted to my tub? The code is on the label of the electrical box, inside the equipment bay. That is the detail to send us for the correct part.

Do these parts fit all hot tubs? They are original parts for Beauty Luxury tubs. On other brands compatibility has to be checked case by case: many Balboa components are standard, but not all of them.

Can I fit the part myself? Filters, lamps and jets yes. Control boxes, heaters and pumps no: these require electrical competence and replacement should be entrusted to a qualified technician.

How long is the warranty? The warranty on hot tubs is 2 years. On spare parts bought separately, the conditions stated in the product sheet apply.

VAT Included